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Creating an IT School: steps to reach educational horizons In a world where information technologies are rapidly developing, the importance of education in this field cannot be overestimated. The idea of creating an IT School was proposed by the PR team, as well as by Karapet Hakobyan, an experienced web developer from DataArt. His more than ten years of experience became the basis for creating this unique educational program aimed at helping new professionals eventually expand their technical knowledge and skills. As part of DataArt’s commitment to education and empowerment, the QA for the Women of Artsakh program provided women who were forcibly displaced from their homes in Artsakh with an opportunity to gain valuable IT skills. Through hands-on training and mentorship, participants learned the fundamentals of Quality Assurance (QA), helping them transition into the tech industry and rebuild their professional paths. The program not only equipped them with technical knowledge but also fostered resilience and new career opportunities in a supportive community. Classes are held twice a week, allowing participants to balance their studies with other responsibilities. The focus is on the offline format, which creates an opportunity for face-to-face interaction between instructors and students. This approach promotes better learning and allows for a friendly classroom atmosphere. Each course has specific requirements, which makes learning more structured and effective. A basic knowledge of English is a prerequisite for admission. This is a crucial factor, given that most modern technologies and resources are available in this language. Thus, IT School participants not only gain technical knowledge, but also develop their international communication skills. The project focuses on the creation of QA School for Artsakh Women, a course specifically aimed at supporting the socially vulnerable group of “Artsakh women”. This course has been designed to help women who find themselves in difficult circumstances and provides them with new opportunities for employment and professional development. QA School for Artsakh Women provides access to training in the field of software quality assurance, which opens new horizons for the participants in the IT field. The training is on the same terms as other courses: free of charge and in a convenient format, making it even more accessible to the target audience. Supporting socially vulnerable groups in such difficult times is an important aspect of IT School’s work, which emphasizes the importance of social responsibility of educational initiatives. In addition, the project was made possible thanks to a highly qualified team of organizers and marketing specialists ready to take care of recruiting participants and promoting the program. It is also important to note the presence of a senior staff member who shares their experience and supports students throughout the program. IT School has become not just an educational project, but a real platform for creating communities where people can share experiences and inspiration. This project aims to create a new generation of professionals capable of making a positive contribution to the world of technology. Thanks to the commitment of the organizers, the inspiration of the mentors and the participants’ desire to learn, IT School has turned into a significant event in the educational space. Thus, we take pride in the impact of our IT School programs, which provide hands-on education, career opportunities and industry-relevant skills to aspiring tech professionals. By equipping participants with essential knowledge and connecting them with mentors, we help shape future IT specialists and foster growth in the tech ecosystem. We look forward to achieving even greater successes and contributing to the advancement of the industry.

Palina Litvinkovich stands as a model of modern leadership in strategic growth and client delivery across the global digital and IT services landscape. Throughout her career, she has exemplified not only operational excellence but also the ability to build and scale teams, processes, and client relationships that deliver sustainable results for both agencies and clients across the U.S., EU, and CIS regions.
At Yellow LLC, where Palina served as Unit Head and Project & Delivery Manager until the end of 2023, her leadership drove the delivery of over 20 international projects in highly competitive markets. She unified and mentored a diverse team of 30+ professionals, introducing standardized delivery, BA, and communication frameworks that quickly became benchmarks for the company’s operations. Through her initiatives, project delivery times dropped by 35%, project profitability rose to 45%, and client satisfaction climbed by 20%. Her commitment to quality and transparency resulted in a remarkable 90% client retention rate—a direct testament to her ability to blend operational rigor with customer-centric thinking. Palina further institutionalized her impact by launching scalable onboarding, collaboration, and project health monitoring systems, ensuring knowledge continuity and rapid integration for new managers.
Her earlier work at Innowise Group revealed Palina’s talent for bridging business development with delivery execution. She pioneered presale processes and modular RFP templates that accelerated team responses by 50%, while her approach to cross-team alignment led to a 30% increase in new client acquisitions within a single year. These accomplishments highlight her foresight in connecting operational and commercial strategies—a rare skill set that has benefitted every organization she’s led.
Since late 2024, Palina has continued to advance the discipline of client delivery at Comrade Digital Marketing Agency and as Co-Founder & CEO of Okeen. At Comrade, she manages complex U.S.-based client accounts, upholding high retention rates and orchestrating seamless coordination between sales, delivery, and creative teams. At Okeen, she architected the entire delivery model from the ground up: from designing agile project workflows to implementing onboarding frameworks. Her continuous improvement culture—driven by retrospectives, feedback loops, and knowledge sharing—has directly elevated both team productivity and client outcomes.
Beyond operational achievements, Palina is known for her commitment to mentorship, resilience in crisis management, and ability to turn feedback into lasting organizational improvements. She is recognized as a Senior Member of the E-Commerce & Digital Marketing Association (ECDMA) for her leadership in process design and cross-border team management.

Over the past three years, I have made a significant impact in digital marketing, personal branding, and content creation, helping creators and business owners build strong digital presences. My expertise has been recognized internationally, leading to jury positions at prestigious awards, including ECDMA Global Awards and Armenia Digital Awards.

I have worked with many successful creators and entrepreneurs, including Angela Pearl, a well-known international celebrity, global awards winner “WIBA AWARDS”^ frequent guest at events like the Cannes Film Festival. I contributed to the development of her personal brand on the international market, enhancing her visibility and positioning.

Beyond individual collaborations, I am a member of professional marketing associations and guilds in Russia (“Guild of Marketers” and “RASO”), where experts are selected based on their industry contributions. My work spans across personal branding, social media marketing, and content strategy, impacting thousands of professionals and businesses.

My book, “How to Become a Content Creator and Build a Personal Brand”, became a #1 Amazon bestseller in Global Marketing and E-Commerce, further solidifying my authority in the field. Through my blog, I have built an engaged audience of over 11,000 followers, sharing insights on branding, content marketing, and social media strategies. My marketing campaigns have reached millions, driving engagement and business growth for my clients and collaborations.

Alexey Kalmykov, known globally as Alex Bobl, is a trailblazer in digital publishing, content distribution, and online e-commerce strategy. As the Founder and CEO of Magic Dome Books, he has transformed independent publishing into a scalable, multimillion-dollar digital enterprise. Over the past three years, he has expanded his publishing operations internationally, developed high-impact content monetization models, and leveraged platform-driven e-commerce strategies to dominate niche literary markets. His leadership has directly contributed to Magic Dome Books’ position as a market leader in multilingual digital publishing and audiobook production.
Revenue Growth & Market Expansion: In 2022-2024, Aleksey doubled Magic Dome Books’ revenue, expanding its presence in Germany, the U.S., France, Spain, and South Korea through strategic partnerships with Amazon Kindle, Audible GmbH, Tantor Media, and Dreamscape. Audiobook Market Penetration: Successfully launched audiobook production in German, partnering with six professional narrators, and secured exclusive distribution deals with Audible GmbH, ensuring top-charting audiobook sales. Global Publishing & Content Localization: Maintains active contracts with 45 professional translators, ensuring efficient content adaptation across multiple languages and sustaining a 50% market share in the European LitRPG segment. E-Commerce-Driven Publishing Strategy: Leveraged SEO, platform-driven ranking algorithms, and data-driven marketing to maintain a consistent presence in Amazon Kindle’s bestseller categories for niche genres, positioning Magic Dome Books as a leading global independent publisher. Editorial & Production Leadership: Structured two specialized editorial teams dedicated to literary publishing and audiobook production, enhancing content quality, scalability, and monetization strategies.

Ruslan Shadenov, founder of RS IMPORT, stands as a trailblazer in the digital transformation of cross-border car trading for private clients in Kazakhstan. In a market historically dominated by opaque processes and intermediaries, Ruslan was among the first to introduce a transparent, client-focused e-commerce model for purchasing vehicles from U.S. auctions. His strategic approach has set new industry standards and created genuine value for thousands of Kazakhstani consumers.

Ruslan’s strategy is built around direct-to-client service, leveraging a proprietary digital platform that simplifies every step—from auction selection and bidding, to logistics, customs clearance, and final delivery. By integrating legal, financial, and operational expertise, RS IMPORT provides end-to-end support with absolute transparency in pricing, documentation, and vehicle condition. This model eliminates hidden costs and risks, empowering private buyers to access the global auto market confidently.

Beyond operational excellence, Ruslan has driven significant advances in digital education and industry literacy. Recognizing a gap in consumer awareness, he launched educational initiatives, including webinars, guides, and expert commentary, demystifying the process of cross-border vehicle purchase. His educational content not only builds trust in the RS IMPORT brand but also elevates the entire market by fostering informed decision-making.

Ruslan’s leadership has helped shape public discussion on regulatory best practices for vehicle importation and digital commerce, positioning him as both an innovator and a responsible industry voice. His dual background in finance and law ensures each transaction is not just efficient, but fully compliant and secure, reflecting a rare blend of entrepreneurship and consumer advocacy.

As RS IMPORT continues to grow its presence both in Kazakhstan and internationally, Ruslan Shadenov’s B2C strategy stands out for its clarity, customer-centricity, and measurable results. By setting new benchmarks for transparency, support, and digital innovation in e-commerce, he has redefined how consumers in Kazakhstan access the U.S. auto market—making global commerce accessible, honest, and secure for all.

A transformative AI-driven system that unified sales, support, inventory, and marketing through intelligent automation—saving 40+ hours weekly, boosting forecast accuracy to 92%, and reducing customer response time from hours to seconds. This innovation empowered real-time decision-making and delivered measurable gains in efficiency, revenue, and customer satisfaction.
Developed a centralized AI-driven system for a leading supplier of laboratory equipment. that gathers, processes, and analyzes data from across an entire organization — turning raw data into strategic, coordinated actions.
Think of it like the “brain” of digital operations.
When AI agents (Sales Agent, Marketing Agent, Inventory Agent, Support Agent, Analytics Agent) communicate within a Central Intelligence System like expert teammates, they form an intelligent network where each agent performs a specialized task but shares data and decisions to optimize outcomes across the business. This leads to faster, smarter decisions across the company.

As the SEO Expert for Solomia Home, a luxury furniture brand based in the UAE, I spearheaded a digital marketing campaign that transformed the brand’s online presence from nonexistent to globally recognized within one year, starting in December 2023. Initially, the website had no traffic, no rankings, and zero visibility in the highly competitive luxury furniture market. Facing challenges like frequent Google algorithm updates in 2024, I drove exponential growth in organic traffic by targeting a discerning luxury audience searching for premium furniture brands and interior design solutions. My SEO strategies not only generated clicks and users but delivered a highly targeted audience, boosting Solomia Home’s visibility—including in AI-powered search answers—and establishing it as a trusted name for affluent customers worldwide. This nomination reflects my ability to achieve exceptional results, building a luxury brand from scratch and securing global reach through innovative SEO.

Founded and led by Denys Malakhov, WEB STUDIO DM LLC has grown from a boutique development firm into an international digital powerhouse specializing in SEO, custom web development, and digital performance optimization. With headquarters in Sunny Isles Beach, Florida, and a global client base, the company has consistently demonstrated high-level technical proficiency, business innovation, and strategic clarity.

The agency’s application stood out for its clear metrics-driven results and sustained growth over the past decade. From 2011 to 2016, Denys honed his craft as a freelancer on high-profile projects — including work for beauty retail giant ILE DE BEAUTE — before establishing WEB STUDIO DM LLC in 2016. Under his leadership, the agency has grown steadily, with a 40% increase in clients and a 20% rise in average deal size since 2020.

What distinguishes WEB STUDIO DM LLC is its deep integration of SEO into broader development and business goals. Malakhov’s decision to implement automated project workflows, CRM-based tracking, and predictive QA systems led to a 30% drop in post-launch revisions and a dramatic reduction in turnaround times — now averaging just 1.8 months per project. With referral clients making up half of all new business and a client return rate of 35%, the company’s results speak to a rare combination of trust, expertise, and service quality.

WEB STUDIO DM LLC’s submission reflects a forward-thinking, methodical approach to SEO — not as a standalone function, but as a core driver of digital success.

The nomination of Alisa Aidarova reflects a transformative shift in marketing, where artificial intelligence moves from novelty to necessity. As an independent strategist, she developed AI-MOS, a full-scale marketing operating system that empowers small and mid-sized businesses with predictive analytics, dynamic pricing, multimodal creative generation, and real-time personalization.

Her innovations replaced fragmented tools with intelligent, self-optimizing systems that drive measurable results—raising ROMI, lowering acquisition costs, and strengthening brand consistency. Adopted across industries in North America and Eastern Europe, her model has become a blueprint for accessible, enterprise-grade AI in marketing. Alisa’s work stands as a benchmark for resilient, efficient, and future-ready digital growth.

Sergiu Metgher is a technology executive, AI architect, and founder of ReignCode, specializing in large-scale digital transformation for Fortune 500 companies and international enterprises. He has led the development of AI-powered platforms across fintech, retail, and B2B marketplaces, including nationwide financial systems serving more than eight million users and managing over €250 billion in assets.

Sergiu is the creator of multiple enterprise frameworks and platforms, among them SourceMate PIM, an AI-driven product information system that orchestrates millions of SKUs and powers major European marketplaces. His work emphasizes structural modernization, data governance, and the safe deployment of intelligent automation in complex legacy environments.

Alongside his commercial work, Sergiu has founded education and innovation initiatives that have trained more than 100 professionals transitioning into software careers. He is currently pursuing a PhD in International Law focused on AI, ethics, and digital regulation.

Metro 2.0 is a strategic initiative by METRO to transform its offline retail strengths—such as personalized recommendations, volume-based discounts (BMPL), and social proof—into a successful online business model. This digital transformation enhances the data-driven approach with AL/ML learning & AB testing improves customer experience, increases sales, and strengthens brand loyalty.

Results:
-A 4.17% increase in purchases and 3.02% higher revenue among new users exposed to private label brands recommendations.

BMPL Impact:
-1.65% increase in average order size;
-3.81% growth in purchase volume.

2.5% more purchases and 3.58% higher ARPU (average revenue per user) with social proof tactics.
10% less churn.

First-Impression Advantage: New users unfamiliar with METRO’s assortment discovered own brands organically, reducing reliance on external marketing.
Higher Margins: Private label & BMPL products typically yield better profitability than third-party brands.
Trust Over Information: Prioritized peer validation (reviews) over technical details, aligning with how users make decision.

Metro 2.0 is a digital transformation initiative that bridges METRO’s offline strengths—private label appeal, bulk discounts (BMPL), and trust-building—into online retail:
+4.17% Metro brand sales lift among new users
+1.65% larger baskets via BMPL
+3.58% ARPU growth
Key innovations include cross-category discovery, volume-based discounts, and social proofs. The results highlight METRO’s ability to digitize wholesale advantages while enhancing margins and loyalty.

Anvar Bogdanov has built a unique career by turning deep customer understanding into a powerful business driver. With roots in law enforcement and entrepreneurship, he has consistently applied psychological insight and structured thinking to the field of marketing. Today, as an independent consultant, Anvar leads customer development (CustDev) initiatives for businesses across the heating equipment, medical supply, and digital sectors — consistently delivering measurable sales growth and product-market alignment.
His standout contribution lies in a distinctive approach to CustDev, which he has refined into a practical framework that directly influences marketing strategy, sales funnels, and product design. Unlike traditional customer surveys, Anvar’s method uses in-depth psychological probing to uncover not only customer pain points but also subconscious drivers of purchase behavior. He carefully constructs each interview to create trust and provoke genuine insights — often culminating in the customer purchasing the product during the interview itself.

If payment is secured, the same script is reused for others. If not, the questions are refined — creating a continuous feedback loop that evolves in real time based on actual purchasing behavior. The learnings are then transformed into specific marketing triggers, updated sales scripts, blog content, and social media creatives. This system ensures that marketing speaks the language of the customer — literally using their own words, priorities, and emotions.

Thanks to this approach, Anvar has helped clients significantly increase funnel conversion rates and discover unmet customer needs, leading to the launch of new revenue-generating product lines. His strategy doesn’t just improve campaigns — it transforms businesses by putting the customer’s voice at the center of every decision.

This nomination recognizes Anvar Bogdanov’s outstanding work in creating a living, adaptive, and customer-driven marketing system that delivers both commercial success and lasting brand loyalty.

Ianina Agapovichev is recognized for her transformative contributions to international conference management, demonstrating exceptional adaptability and innovation in crisis conditions. Her pioneering approach combines agile methodologies with strategic budget optimization, consistently delivering world-class events at 50-70% below industry average costs.
Her expertise shines through her development of a proprietary 700+ point checklist system that standardizes the preparation of complex international events while maintaining flexibility to navigate changing circumstances. This methodology enables her to create scalable event structures that can adapt to evolving budgets and sponsorship conditions without compromising quality.
Throughout her career, Iana has successfully executed conferences for up to 15,000 participants across multiple countries, including complex international events requiring coordination of speakers, logistics, marketing, and sponsorship elements. Her skill in managing events during challenging situations, including the evacuation of international speakers during conflict, showcases her exceptional risk management abilities.
Beyond technical competence, Iana has demonstrated remarkable business development skills, creating and implementing the “Adizes. Think Together” project that organized over 250 roundtable discussions for business leaders, resulting in significant revenue growth despite market instability.

Kirill Baryshkov is a global digital marketing leader at L’Oréal, based in Paris. Since 2016, he has driven large-scale transformation across key markets, building in-house media teams, replacing agency models, and introducing a performance system requiring every ad dollar to deliver at least 2× ROI.

He led the creation of real-time analytics and forecasting systems adopted globally, enabling agile, data-driven decisions during periods of rapid market change, including the COVID-19 crisis. His work in automation, AI-driven personalization, and scalable data architecture continues to shape how L’Oréal and the wider industry approach digital strategy, investment, and growth.

In the rapidly evolving digital market, our company recognized the need to rethink traditional customer acquisition and communication channels. Facing increasing competition and ever-changing client expectations, Sergey Sukhov, AdQuantum’s CBDO and the nominee for Digital Marketing Leader of the Year spearheaded a strategic transformation. He was the driving force in implementing cross-functional solutions across departments and enhancing the company’s visibility and transparency with clients. This not only strengthened our brand presence both online and offline but also fostered a new data-driven decision-making culture within the team, improving our approach to both new and existing partnerships.

Key Highlights:

• Established partnerships with Meta, Google, Moloco, RevenueCat, Adapty, FunnelFox, Snapchat, and TikTok as a Creative Exchange Partner
• Earned certifications from Google, Meta, Moloco, Adjust, and AppsFlyer
• The Business Development team attended 20 conferences across North America and Europe in 2024 to build partnerships and increase brand awareness. Our conference presence is now expanding to South America
• Acquired 108 new clients in 2024
• Company headcount grew by 20% over the past year which partially was the result of increased brand awareness
• Has successfully launched a series of events organized by AdQuantum across Europe, either independently or in collaboration with partners. So far, we have hosted seven major events—three in Limassol, two in Vilnius, one in Warsaw, and one in London.

Daria Shiian is a strategic brand designer redefining how small and medium businesses leverage branding as a growth engine—not just a visual asset. Her unique contribution to the field lies in developing a data-driven model that quantifies the impact of branding on core business metrics such as revenue growth, customer acquisition, and brand trust. By linking branding investments directly to financial outcomes, Daria has equipped agencies and clients alike with a clear argument for seeing brand development as a strategic investment with measurable ROI.

She also pioneered a system of “premium branding democratization,” enabling local businesses to access high-quality, emotionally rich branding once reserved for large corporations. This approach combines human-centered insight, atmospheric design, multisensory experiences, and cross-disciplinary collaboration to create brands that function as cultural and emotional communities—not just commercial entities.

Among her key innovations is the introduction of multisensory branding and “atmospheric DNA” into visual identity systems, where elements like lighting, music, and spatial design become integral parts of the brand experience. Her “living brand architecture” framework ensures brand identities evolve naturally with changing markets and audience behaviors, minimizing the need for costly rebranding while maintaining cultural relevance.

Furthermore, Daria’s integration of AI-generated mockups into prototyping workflows has cut MVP development time by up to 40%, reduced budgets by 50%, and accelerated time-to-market for startups, helping them secure investment faster. These innovations make her work a reference point for modern brand-building—at once strategic, artistic, and scalable.

Over the past decade, digital advertising has evolved dramatically, but automation in Google Ads management remains a challenge for many businesses. I founded Yakiv Ads to bridge this gap, providing a seamless and efficient automation tool that enables marketers to create and manage Google Ads SKAG campaigns in minutes without technical complexities. My expertise in computer science, digital marketing, and automation led to the development of this solution, helping businesses, agencies, and individual advertisers save time, reduce costs, and enhance campaign performance. In 2024, after extensive testing on over 200 projects, we launched Yakiv Ads as a publicly available tool, revolutionizing PPC management. This nomination recognizes my contributions to marketing automation, AI-driven advertising optimization, and the empowerment of businesses through efficient digital advertising solutions.

The nomination arises from a critical need in today’s increasingly virtual workplace: remote workers, particularly those with ADHD, face unique challenges in maintaining focus and engagement. Empy.ai, led by the nominee, addresses this gap by offering an AI-driven platform that structures meetings, provides real-time focus cues, and tracks engagement for individuals who struggle to stay present in digital environments. This innovation emerged during a pivotal period when remote collaboration became the norm, spotlighting a growing demand for tools that promote inclusivity and productivity. By combining advanced AI with a deep understanding of neurodiversity, the nominee successfully transformed a recognized problem—underrepresented support for ADHD professionals—into a high-impact solution that redefines how remote teams function.

Over the past decade, Yurii Vasenko has become a respected and influential figure in the SEO industry, particularly known for his deep technical expertise, measurable performance outcomes, and ability to translate complex SEO strategies into tangible business growth. With the digital landscape becoming increasingly saturated and algorithmically complex, Yurii carved out a unique position by focusing on technically demanding and performance-driven SEO projects that require both strategic insight and engineering precision.

From 2021 to 2024, Yurii has led multiple high-impact initiatives across two distinct but interrelated domains: (1) managing a portfolio of SEO-driven affiliate platforms that generated over $1.14 million in partner revenue, and (2) providing consulting and execution services for government institutions and industrial enterprises, where he engineered transformative improvements in visibility, conversions, and public reach. At the same time, he contributed to the professional development of the SEO community as the author of “Deep Technical Analysis of a Website: A Manual for SEO Professionals,” widely used among Eastern European practitioners.

The development of the program “Snapshot Testing for UI Consistency in SwiftUI and UIKit” is officially protected by patent No. 2025610028, registered with the Federal Service for Intellectual Property (Rospatent). It was created in response to the increasing demand for high-quality user interfaces in mobile applications and is designed for free use. This tool ensures high accuracy and automation of the UI testing process, minimizing display errors across various devices. My goal is to make a significant contribution to the industry by providing iOS developers with an accessible and efficient tool that meets modern quality standards and helps to raise them even further.
“Snapshot Testing for UI Consistency in SwiftUI and UIKit” Project Objectives: Provide automated and highly accurate testing of user interfaces for iOS applications. Simplify interface development for various devices and screen orientations. Minimize display errors and improve the visual consistency of interfaces. Project Description: The program is designed for automated testing of user interfaces in iOS applications. It leverages the Snapshot Testing approach to compare visual changes in the interface with pre-saved reference images. This helps developers quickly detect unintended changes and maintain the visual quality of their applications. Key components of the program: Core Module – SnapshotTestCase.swift: Defines the required device and OS version for testing. Configures the visual comparison tool (ksdiff) and disables animations for stable testing. Array+Images.swift Module: Extends arrays to work with snapshot testing strategies. Supports precision and subpixel threshold settings for image comparison. SnapshotTesting+Extensions.swift Module: Adds functionality for testing SwiftUI and UIKit components. Includes methods to test across various devices and configurations. UITraitCollection+Extensions.swift Module: Provides predefined configurations for different iPhone models, including screen orientations. Technical Features: Programming Language: Swift. Frameworks: SwiftUI, UIKit. Testing Type: Snapshot Testing. Devices: Supports iPhones (including various models), iPads, and different screen orientations. Flexibility: Customizable precision parameters and device configurations. Key Benefits: Automated Testing: Reduces manual effort and minimizes human errors. Supports cross-platform solutions for interface testing. Flexibility and Precision: Configurable testing parameters, such as pixel precision and screen sizes. Supports multiple device configurations. Accelerated Development: Identifies errors in the early stages, reducing the time to release updates. Simplifies application maintenance through precise change control. Compliance with Modern Standards: Aligns with Apple guidelines. Utilizes modern technologies like SwiftUI. Implementation Results: Reduced development time by 40%. Increased visual consistency of interfaces to 95%. Improved user ratings for applications utilizing the technology. Accelerated update release cycles and enhanced interface stability. Uniqueness: The project is protected by a patent (No. 2025610028) and offers an innovative approach to user interface testing, making it an indispensable tool for iOS developers. Future Goals: Expand the functionality of the program. Integrate with additional CI/CD tools. Promote the project among developers for widespread industry adoption.

I am a software engineer specializing in civic technology, with a focus on building open, scalable tools for public participation. Since 2022, I have been a contributor to Decidim—an open-source platform for participatory democracy used by governments and institutions around the world. Decidim powers citizen participation processes in cities like Barcelona, Helsinki, Paris, and Zurich. In 2024, the Brazilian federal government formalized a national-level partnership with the Decidim Association, aiming to bring the platform to millions of citizens. My work has been part of this ecosystem. Over the past years, I have contributed to the platform’s architecture, improved its modularity, and led the development of new features. In 2023, I played a leading role in one of Decidim’s most ambitious technical evolutions: integrating a full digital voting system into the platform. Before this work, Decidim supported deliberative processes, proposals, and participatory budgeting, but it lacked the ability to conduct formal voting within its core. Institutions that wanted to run verifiable digital votes had to rely on external or closed-source tools, which often conflicted with the transparency and autonomy values that define civic tech. I was responsible for designing and implementing the core elements that made voting possible directly within Decidim. That included the backend logic, admin flows, participant-facing voting interface, scheduling system, result display, and public traceability. I worked to ensure that the module followed platform conventions, was easy to adopt by cities and organizations, and could operate without introducing unnecessary complexity. This development has already been used in real-world decision-making contexts, such as the Decidim Association’s General Assembly. At the same time, all of this work was published as free and open-source software. I ensured the module was cleanly structured, documented, and extendable—allowing others to build on it across countries and contexts. My role combined technical leadership with product thinking and a deep understanding of how public-sector technology must work: reliably, transparently, and under public control. This nomination reflects both my technical contribution to a key innovation in Decidim and my broader commitment to building open, civic-focused digital infrastructure that can serve millions of people, today and in the future.

In this case, we provided a promo code with a discount coupon to customers identified by our AI/ML system as high-risk for churn. Our goal was to use deep learning and ML algorithms to pinpoint customers who were likely to discontinue purchases with us and offer them an exclusive discount to incentivize them to stay with Metro.
We conducted an A/B test, which demonstrated with 99.83% probability of being the best variant that offering a discount coupon increases purchases by 7.2% and helps reduce customer churn by up to 10%.
We developed and implemented a specialized AI/ML churn prediction model, trained on real-world data from Metro’s e-commerce CRM system. This model identified users with a 70% probability of churn. We then conducted an A/B test, offering a 15% discount promo code to half of these users while withholding it from the other half. The results confirmed that users who received the promo code were significantly more motivated to make a purchase.
To combat e-commerce churn, we built an AI model analyzing CRM data to predict at-risk customers (70%+ accuracy). Through A/B testing, high-risk users receiving 15% discount codes showed: -Significant conversion lift; -Improved long-term engagement; -Validated predictive model. Proving ML-driven retention works, future optimizations will personalize offers by customer value.

Our design meetups are a series of warm and open gatherings for designers in Serbia.
We bring together product, UX/UI, graphic, and motion designers to discuss important topics, share experiences, meet new people, and support each other.

We run two formats:
• Big meetups — 80+ people, with talks, panel discussions, and presentations.
• Design breakfasts — cozy morning meetups in cafés, where we have relaxed conversations and get inspired.

Topics range from AI in design to inclusivity, from freelancing to migration.
The most important things are honesty, respect, and a genuine wish to be part of the community.

• Built a Thriving Design Community in Serbia: Over the past three years, we’ve launched and grown a grassroots design meetup series that now connects over 900+ designers across Serbia and beyond — including product, UX/UI, graphic, and motion designers.
• Hosted 10+ Major Design Events: We organized large-scale meetups (80+ attendees each) featuring talks, panel discussions, and showcases from top professionals. These events created a vital platform for knowledge sharing, networking, and collaboration within the local creative scene.
• Launched a New Format — Design Breakfasts: In 2024, we introduced smaller, cozy design breakfasts — a more intimate format that fosters meaningful conversations on current topics like AI in design, inclusivity, and freelancing. These events quickly became a favorite among the community.
• Supported Newcomers and Relocated Creatives: Many attendees are designers who moved to Serbia in recent years. Our meetups help reduce professional isolation and provide a soft landing, offering both emotional and career support through peer connection.
• Documented and Amplified Voices: We record video podcasts with our speakers and share insights through social media, expanding the reach of local design voices and strengthening the visibility of Balkan-based creatives internationally.

Short Summary Following McDonald’s exit from Kazakhstan in 2023, we faced the urgent challenge of building a new brand that could win consumer trust and compete in a fiercely competitive QSR market. In November 2023, we introduced I’M Restaurants, marking the start of our journey to establish a distinctive identity. I had a unique chance to lead the development and execution of the Qazan Burger campaign during Nauryz (March–April 2024) to accelerate brand recognition and restore sales momentum. This strategic initiative leveraged deep consumer insights, cultural storytelling, and a high-impact multi-channel strategy to position I’M as a locally relevant and emotionally resonant brand. The results exceeded expectations: +17% sales growth, record-breaking product performance, and a surge in brand awareness. By transforming skepticism into loyalty, the campaign proved that a locally inspired brand can not only survive but thrive against global competitors. Brief description of the setting and circumstances: McDonald’s sudden exit from the Kazakhstani market in 2023 presented a significant challenge for the company. We successfully launched the new brand “I’m Restaurants” with a smooth transition and overwhelmingly positive reception, not only in Kazakhstan but also across the CIS region. However, after an initial surge in sales, demand dropped sharply, marking the beginning of our journey to establish a unique brand identity. With intense competition in Kazakhstan’s quick-service restaurants industry, rivals quickly moved to capture the market share left by McDonald’s, using aggressive promotions, new product launches, and increased marketing efforts to challenge our brand. “I’m” found itself in a unique situation that required swift decision-making, a strategic approach, and effective communication to emphasize its local identity while maintaining international standards. This was a critical moment for the business, as we experienced a decline in customer visits and sales. Our main objective was not only to retain our existing customers but to strengthen their loyalty and lay the foundation for the brand’s long-term success. Rebuilding trust and reconnecting with our audience was essential to ensuring a smooth transition. We aimed to show that I’M was more than just a new brand—it was a part of local culture. We decided to launch a campaign during the national holiday of Nauryz, which is traditionally a time of heightened advertising activity, making it essential for us not just to attract attention but to forge a deep emotional connection with our audience. Goals: – Recover sales lost after McDonald’s exit. – Establish “I’m” as a familiar and trusted brand within the local market. Key Strategies: – Launch a Limited-Time Offer (LTO) featuring Qazan Burger and Chicken Qazan, tailored to local taste preferences. – Partner with popular Kazakhstani singer Raim to enhance emotional engagement through celebrity endorsement. Target Audience: Young adults aged 18–35 in cities where I’m Restaurants operate (Almaty, Astana, Karaganda, Kostanay, Aktobe, and Atyrau). This demographic is highly engaged with quick servicve restaurants and enjoys trying new menu items. Market research revealed that local consumers particularly value juiciness and spice in burgers. Using these insights, the Qazan Burger and Chicken Qazan were developed to cater to their preferences.