Elevate Your Brand. Showcase Your Innovation

Make it Real! is a unique community that brings together leaders and professionals from the digital and marketing industries.

In an era oversaturated with formal events, we have created a space for genuine connections — where ideas turn into projects and acquaintances grow into real partnerships.
We unite participants from leading advertising agencies, banks, FMCG companies, tech startups, and major manufacturers.
We are not bound by contracts or shared employers — we are united by values: a drive for growth, a willingness to support one another, and a passion for moving the industry forward together.
Make it Real! is more than just a meetup

Make it Real! is proof that the future of the industry belongs to real human connections.”,”Since 2022, Make it Real! has hosted over 50 events in Armenia, becoming one of the most recognized platforms for networking and professional development in the digital community.
All events are held in Russian, creating a welcoming space for professionals from different countries to connect and grow.
We originally started as a community for expat marketers — and today, Make it Real! unites not only expatriates but also a growing number of local Armenian professionals and international participants from across the region.

Our lineup includes:
⏺ the first Russian-language marketing hackathon in Armenia,
⏺ 18 meetups on current digital topics,
⏺ 8 large-scale lectures by industry speakers,
⏺ a Digital StandUp show,
⏺ and 20 networking brunches.

Each Make it Real! event is not just about speaker sessions. Every gathering has its own theme and a unique networking format:
🎴 card games for structured introductions,
💬 dynamic chat discussions,
🧠 team quizzes during session breaks,
🤖 interactive engagement through a Telegram bot,
🤝 and dedicated business networking sessions.

We actively develop partnerships, having organized events together with leading IT companies and collaborated with Armenia’s largest HR event — Career City Fest.

Our events have attracted speakers and participants not only from Armenia but also from Georgia, various Asian countries, and Europe, giving Make it Real! an increasingly international reach.

Within our community, we’ve also launched special interest clubs:
🎾 squash,
🎲 board games,
📚 and a bilingual book club focused on cultural diversity (in Russian and English).

Today, Make it Real! brings together over 500 engaged community members.
We help participants discover new career paths, launch collaborative projects, and build meaningful professional relationships that truly transform their lives and careers.
With a growing organizing committee, we continue to expand and strengthen our impact on the professional landscape.
Our meetups are often informally called “”the trendiest events in Yerevan’s digital scene.”,”Strategies we employed:

а) A clear focus on core values:
From the very beginning, we built the community around support, knowledge sharing, and real networking — not around formal speeches or status.

b) A customized approach to every event:
Each event has a unique theme and a dedicated networking mechanic: from card games and dynamic chats to team quizzes, interactive Telegram bots, and structured business networking sessions. This keeps every gathering engaging and fresh.

c) Building a high-quality audience:
We attracted participants through personal recommendations, partnerships with IT companies, and collaborations with major events such as Career City Fest.

d) Integrating international expertise:
We welcomed speakers and participants not only from Armenia but also from Russia, Georgia, various Asian countries, and Europe, expanding the community’s global reach.

e) Maintaining strong community engagement:
We created internal clubs for squash, board games, and a bilingual book club, ensuring that the community thrives not only during events but between them.

Why our achievements stand out:

1. Every event is built around genuine engagement, not passive listening.

2. Each gathering has its own unique concept and networking experience.

3. We have created a space where participants feel part of a vibrant, supportive community.

4. In just a short time, we evolved from a small expat-focused group into one of the most dynamic international digital communities in Armenia.

5. Our participants naturally become ambassadors for the community, fueling organic growth and long-term impact.”,”Make it Real! is a community and event series for digital and marketing professionals, created to foster real professional connections through open and engaging communication.

What we do:
We organize regular events in Armenia, held in Russian, attracting participants and speakers from Armenia, Russia, Georgia, Asia, and Europe.
Our program includes meetups on trending digital topics, expert lectures, networking brunches, thematic quizzes, a Digital StandUp show, and a signature marketing hackathon.
Each event is enhanced with unique networking formats to help every participant build valuable connections and feel truly part of the community.

How we work:
Each event has a specific theme and a carefully designed engagement mechanic.
We use elements like card games, dynamic chat activities, team quizzes, interactive Telegram bots, and structured business networking to break barriers and create an atmosphere of openness and energy.

Who it’s for:
Initially, Make it Real! was created for expat marketers who had relocated to Armenia. Over time, the community grew into an international and open platform for all digital and marketing professionals — welcoming both local specialists and international participants.

Our approach:
At the core of Make it Real! is the belief that networking should be genuine and human.
We believe in the power of real human connections and create conditions where people can meet, exchange ideas, support each other, and grow together.
We don’t just host events — we build an environment for personal and professional growth.

The result:
Since its launch in 2022, Make it Real! has united over 500 members, hosted more than 50 events, formed a growing organizing committee, and become one of the most recognizable networking platforms in Armenia’s digital scene.

Nataliia Kravchenko is a Recruitment Team Lead at Boosta with over 9 years of experience in technical and non-technical hiring across Europe, CIS, South Africa, the Philippines, and India. She leads a team of 10+ recruiters, builds data-driven hiring strategies, and implements AI-powered tools to streamline processes and reduce time-to-hire.
Nataliia authors industry publications on recruitment automation, AI adoption, and offer-acceptance strategies. Her work focuses on creating efficient, scalable recruitment systems that elevate candidate experience through innovation and analytics.

The nomination arises from a critical need in today’s increasingly virtual workplace: remote workers, particularly those with ADHD, face unique challenges in maintaining focus and engagement. Empy.ai, led by the nominee, addresses this gap by offering an AI-driven platform that structures meetings, provides real-time focus cues, and tracks engagement for individuals who struggle to stay present in digital environments. This innovation emerged during a pivotal period when remote collaboration became the norm, spotlighting a growing demand for tools that promote inclusivity and productivity. By combining advanced AI with a deep understanding of neurodiversity, the nominee successfully transformed a recognized problem—underrepresented support for ADHD professionals—into a high-impact solution that redefines how remote teams function.

This award recognizes Alex Holeniev for his outstanding work in infrastructure automation and AI-driven optimization, demonstrated through the development of the startup Grow with AI. As founder and CTO, Alex has built a scalable, full-stack platform that enables intelligent virtual assistants powered by custom-trained large language models—designed to help users grow through structured, personalized digital experiences.

Grow with AI stands out for its seamless integration of automation, performance, and adaptability. The system architecture combines cloud and private LLMs, vector databases, and dynamic backend orchestration—delivering real-time performance with minimal manual intervention. Every element, from deployment pipelines to dialog flows, is optimized for flexibility and scale.

Alex’s hands-on leadership spans system design, infrastructure optimization, and AI model fine-tuning. Under his direction, the platform achieves high availability, fast response times, and efficient resource use—serving as a model of how startups can deploy complex AI technology with operational clarity and technical excellence.

The nominee demonstrated exceptional PR leadership during an annual partner conference attended by 500 top executives. A severe storm caused multiple power outages, plunging the event into darkness. Instead of disruption, the nominee kept the event running, ensuring speakers continued, using flashlights, and maintaining engagement. This crisis management not only preserved the conference’s success but also reinforced trust, leading to new business deals signed on-site.

Over the past two years, the nominee has consistently demonstrated excellence in PR and strategic communications, achieving measurable results:

Enhanced brand recognition by strengthening the company’s reputation among key industry players.
Secured new business opportunities, turning high-stakes events into platforms for successful deal-making.
Mastered crisis communication, transforming unforeseen challenges into moments that reinforced trust and reliability.
Through innovative PR strategies, adaptability, and bold leadership, the nominee has elevated the company’s public perception, built long-term partnerships, and showcased PR as a driving force for business success.

Alena Lipina has emerged as a transformative figure in the field of Human Resources, particularly in digital and e-commerce sectors, through her innovative application of artificial intelligence in personnel management. As companies navigate the evolving demands of talent acquisition and retention, Alena’s work stands out as a beacon of modern HR transformation. From pioneering ethical AI practices to ensuring employee well-being while enhancing efficiency, her contributions have resonated within the HR community, marking her as a forward-thinking leader in the digital age. Her active membership in global HR associations such as the American Economic Association and various regional HR networks has positioned her as an influential voice in the discourse on AI integration in human resources. Alena’s leadership in these environments, coupled with her innovative approach to AI application, has contributed to a positive shift in the adoption of advanced HR solutions in the e-commerce landscape.

Gulzira Omarova is a visionary public relations strategist, media expert, and educator who has redefined communications across government, corporate, and international sectors. As Founder and President of the PR Academy for Central Asian Journalists, she has pioneered professional education in the region, empowering over one hundred specialists with expertise in strategic PR, ethics, and global communication standards.

Her distinguished career includes serving as Press Secretary for the Ministry of Justice of Kazakhstan, where she spearheaded the modernization of public information frameworks, and contributing to the PR team for Astana EXPO-2017—one of the most significant international events in Kazakhstan’s history. Before entering public service, she spent years as a journalist and TV host at Khabar Agency, where she produced and presented over 3,000 national broadcasts, establishing new benchmarks for ethical storytelling in Kazakhstani media.

A Bolashak International Scholarship Laureate and Rutgers University alumna, Gulzira merges academic excellence with visionary leadership, championing PR as a discipline rooted in transparency, trust, and social responsibility.

Since launching Tech Suppliers Pro on the U.S. market in September 2024, Artem Kalashnikov has increased monthly turnover by more than 50 times, scaling from modest initial shipments to consistent monthly sales of $50,000–$100,000. In less than a year of operations, he achieved a single-record shipment of $56,000 and has maintained a strong, upward growth trajectory for the company.
Artem secured official partnership and distribution agreements with leading global technology brands—including Dell, Cisco, Lenovo, Western Digital, SanDisk, MSI, and Ubiquiti—as well as with major U.S. electronics distributors such as D&H and TDSynnex. Under his leadership, the company established an active client base of 24 companies, 6 of which are now regular customers. An impressive 80% repeat client rate underscores the trust and satisfaction he has fostered through exceptional service and reliability.
Artem has successfully built a thriving eBay channel, selling over 858 products since launch. He has earned an established monthly sales limit of up to $5 million on the platform. Customer satisfaction is reflected in 208 positive reviews with a 99% positive feedback rate, confirming his reputation for operational excellence and responsive service.
Artem implemented an integrated inventory and sales management system via Inventory Source, connecting Shopify, Amazon, and eBay for real-time synchronization of stock and pricing. This automation minimized errors, accelerated order processing, and enabled the company to scale rapidly. Using Shopify as a CRM and analytics platform, he elevated operational efficiency and significantly reduced order fulfillment time. Additionally, Artem pioneered the practice of developing custom procurement lists for regular clients, which deepened customer relationships and streamlined sales cycles. Targeted advertising campaigns further ensured a consistent pipeline of new business clients.
One of the hallmarks of Artem’s leadership is his commitment to European-level customer service. This includes instant order response, proactive communication, and a personalized approach for every client. These standards quickly differentiated Tech Suppliers Pro from competitors and earned the lasting loyalty of both business clients and end customers in the highly competitive American market.
Artem’s track record demonstrates not just outstanding commercial performance, but also the ability to introduce best-in-class business practices, adapt global standards to local market needs, and drive innovation through technology and process automation. His achievements have positioned Tech Suppliers Pro as a trusted, high-performing player in the U.S. electronics distribution sector in record time.

Candidate for the “Professional of the Year” award: Sergey Kurazhev and his achievements in HR PR and HRM Marketing

Over the past three years, the technology market has been characterized by significant changes and challenges, but Sergey Kurazhev’s work at DataArt Armenia has been proof that it is possible to achieve impressive results even in conditions of instability. His achievements are not only large-scale but also qualitative, and we are happy to share their details.

Sergey has developed a unique scientific sociological approach, which, thanks to the application of a completely new methodology, has been successfully integrated into the company’s business cases. Unlike traditional methods, this approach allows to rely on scientific data and sound research, which is a highly effective solution in the context of HRM marketing. This innovation has opened new horizons for DataArt Armenia, allowing the company to more consciously and purposefully implement changes that are reflected in measurable business performance.

Sergey strives to ensure that all changes recommended within HRM are based on facts and analytical data, which minimizes risks and makes the process of people management more transparent and predictable. This not only improves team performance, but also creates a sustainable foundation for a corporate culture based on respect and trust.

Understanding and applying science-based methodologies in HRM marketing allows Sergey to promote changes that affect not only the internal atmosphere in the company, but also its positioning in the labor market. He actively contributes to DataArt’s positive image, thus strengthening the company’s reputation as an employer that values and develops its employees.

Despite external challenges and market instability, Sergey’s work is hard to overestimate. His approach to HR management to the DataArt Armenia team has become a role model and best practice in HR PR and HRM marketing. He applied principles that help not only to solve current problems, but also lay the foundation for the future sustainable growth of the company.

Taking into account all the above-mentioned factors, we can confidently state that Sergey Kurazhev is the strongest professional on the market. His achievements based on deep understanding and scientific approach to HRM make him a candidate eligible for nomination to the ECDMA Global Awards. We are confident that his successes will not go unnoticed and he will become an example for future HR and marketing professionals around the world.

Marketing Link exemplifies excellence in full-service digital marketing, delivering measurable growth and strategic innovation to clients worldwide. Since its founding in 2016, the agency has operated with a 100% in-house team, ensuring transparency, agility, and accountability across every project .

With offices in Tampa, Florida, and Kyiv, Ukraine, Marketing Link specializes in performance-driven services including PPC (Google Ads, Microsoft Ads), paid social (Facebook, Instagram, LinkedIn, Reddit), SEO, email marketing, and comprehensive analytics setup . Their approach is rooted in data and automation, enabling clients to scale efficiently while entering new markets across the U.S., Canada, and Europe .

Marketing Link’s commitment to results is reflected in glowing client feedback. On Clutch, they maintain a perfect 5.0 rating, with clients praising their ability to “take on challenges and deliver results” and noting significant improvements in SEO and PPC performance .

Beyond execution, the agency provides strategic leadership in digital transformation—offering white-label services to other agencies, unifying analytics across channels, and integrating marketing funnels into CRM systems. Their founder and CEO, Mykola (Nick) Lukashuk, is recognized globally, including membership in the Forbes Business Council .

Creating an IT School: steps to reach educational horizons In a world where information technologies are rapidly developing, the importance of education in this field cannot be overestimated. The idea of creating an IT School was proposed by the PR team, as well as by Karapet Hakobyan, an experienced web developer from DataArt. His more than ten years of experience became the basis for creating this unique educational program aimed at helping new professionals eventually expand their technical knowledge and skills. As part of DataArt’s commitment to education and empowerment, the QA for the Women of Artsakh program provided women who were forcibly displaced from their homes in Artsakh with an opportunity to gain valuable IT skills. Through hands-on training and mentorship, participants learned the fundamentals of Quality Assurance (QA), helping them transition into the tech industry and rebuild their professional paths. The program not only equipped them with technical knowledge but also fostered resilience and new career opportunities in a supportive community. Classes are held twice a week, allowing participants to balance their studies with other responsibilities. The focus is on the offline format, which creates an opportunity for face-to-face interaction between instructors and students. This approach promotes better learning and allows for a friendly classroom atmosphere. Each course has specific requirements, which makes learning more structured and effective. A basic knowledge of English is a prerequisite for admission. This is a crucial factor, given that most modern technologies and resources are available in this language. Thus, IT School participants not only gain technical knowledge, but also develop their international communication skills. The project focuses on the creation of QA School for Artsakh Women, a course specifically aimed at supporting the socially vulnerable group of “Artsakh women”. This course has been designed to help women who find themselves in difficult circumstances and provides them with new opportunities for employment and professional development. QA School for Artsakh Women provides access to training in the field of software quality assurance, which opens new horizons for the participants in the IT field. The training is on the same terms as other courses: free of charge and in a convenient format, making it even more accessible to the target audience. Supporting socially vulnerable groups in such difficult times is an important aspect of IT School’s work, which emphasizes the importance of social responsibility of educational initiatives. In addition, the project was made possible thanks to a highly qualified team of organizers and marketing specialists ready to take care of recruiting participants and promoting the program. It is also important to note the presence of a senior staff member who shares their experience and supports students throughout the program. IT School has become not just an educational project, but a real platform for creating communities where people can share experiences and inspiration. This project aims to create a new generation of professionals capable of making a positive contribution to the world of technology. Thanks to the commitment of the organizers, the inspiration of the mentors and the participants’ desire to learn, IT School has turned into a significant event in the educational space. Thus, we take pride in the impact of our IT School programs, which provide hands-on education, career opportunities and industry-relevant skills to aspiring tech professionals. By equipping participants with essential knowledge and connecting them with mentors, we help shape future IT specialists and foster growth in the tech ecosystem. We look forward to achieving even greater successes and contributing to the advancement of the industry.

Over the past three years, I have made a significant impact in digital marketing, personal branding, and content creation, helping creators and business owners build strong digital presences. My expertise has been recognized internationally, leading to jury positions at prestigious awards, including ECDMA Global Awards and Armenia Digital Awards. I have worked with many successful creators and entrepreneurs, including Angela Pearl, a well-known international celebrity, global awards winner “WIBA AWARDS”^ frequent guest at events like the Cannes Film Festival. I contributed to the development of her personal brand on the international market, enhancing her visibility and positioning. Beyond individual collaborations, I am a member of professional marketing associations and guilds in Russia (“Guild of Marketers” and “RASO”), where experts are selected based on their industry contributions. My work spans across personal branding, social media marketing, and content strategy, impacting thousands of professionals and businesses. My book, “How to Become a Content Creator and Build a Personal Brand”, became a #1 Amazon bestseller in Global Marketing and E-Commerce, further solidifying my authority in the field. Through my blog, I have built an engaged audience of over 11,000 followers, sharing insights on branding, content marketing, and social media strategies. My marketing campaigns have reached millions, driving engagement and business growth for my clients and collaborations.

Alexey Kalmykov, known globally as Alex Bobl, is a trailblazer in digital publishing, content distribution, and online e-commerce strategy. As the Founder and CEO of Magic Dome Books, he has transformed independent publishing into a scalable, multimillion-dollar digital enterprise. Over the past three years, he has expanded his publishing operations internationally, developed high-impact content monetization models, and leveraged platform-driven e-commerce strategies to dominate niche literary markets. His leadership has directly contributed to Magic Dome Books’ position as a market leader in multilingual digital publishing and audiobook production.
Revenue Growth & Market Expansion: In 2022-2024, Aleksey doubled Magic Dome Books’ revenue, expanding its presence in Germany, the U.S., France, Spain, and South Korea through strategic partnerships with Amazon Kindle, Audible GmbH, Tantor Media, and Dreamscape. Audiobook Market Penetration: Successfully launched audiobook production in German, partnering with six professional narrators, and secured exclusive distribution deals with Audible GmbH, ensuring top-charting audiobook sales. Global Publishing & Content Localization: Maintains active contracts with 45 professional translators, ensuring efficient content adaptation across multiple languages and sustaining a 50% market share in the European LitRPG segment. E-Commerce-Driven Publishing Strategy: Leveraged SEO, platform-driven ranking algorithms, and data-driven marketing to maintain a consistent presence in Amazon Kindle’s bestseller categories for niche genres, positioning Magic Dome Books as a leading global independent publisher. Editorial & Production Leadership: Structured two specialized editorial teams dedicated to literary publishing and audiobook production, enhancing content quality, scalability, and monetization strategies.

Metro 2.0 is a strategic initiative by METRO to transform its offline retail strengths—such as personalized recommendations, volume-based discounts (BMPL), and social proof—into a successful online business model. This digital transformation enhances the data-driven approach with AL/ML learning & AB testing improves customer experience, increases sales, and strengthens brand loyalty.

Results:
-A 4.17% increase in purchases and 3.02% higher revenue among new users exposed to private label brands recommendations.

BMPL Impact:
-1.65% increase in average order size;
-3.81% growth in purchase volume.

2.5% more purchases and 3.58% higher ARPU (average revenue per user) with social proof tactics.
10% less churn.

First-Impression Advantage: New users unfamiliar with METRO’s assortment discovered own brands organically, reducing reliance on external marketing.
Higher Margins: Private label & BMPL products typically yield better profitability than third-party brands.
Trust Over Information: Prioritized peer validation (reviews) over technical details, aligning with how users make decision.

Metro 2.0 is a digital transformation initiative that bridges METRO’s offline strengths—private label appeal, bulk discounts (BMPL), and trust-building—into online retail:
+4.17% Metro brand sales lift among new users
+1.65% larger baskets via BMPL
+3.58% ARPU growth
Key innovations include cross-category discovery, volume-based discounts, and social proofs. The results highlight METRO’s ability to digitize wholesale advantages while enhancing margins and loyalty.

Sergiu Metgher is a technology executive, AI architect, and founder of ReignCode, specializing in large-scale digital transformation for Fortune 500 companies and international enterprises. He has led the development of AI-powered platforms across fintech, retail, and B2B marketplaces, including nationwide financial systems serving more than eight million users and managing over €250 billion in assets.

Sergiu is the creator of multiple enterprise frameworks and platforms, among them SourceMate PIM, an AI-driven product information system that orchestrates millions of SKUs and powers major European marketplaces. His work emphasizes structural modernization, data governance, and the safe deployment of intelligent automation in complex legacy environments.

Alongside his commercial work, Sergiu has founded education and innovation initiatives that have trained more than 100 professionals transitioning into software careers. He is currently pursuing a PhD in International Law focused on AI, ethics, and digital regulation.

Anvar Bogdanov has built a unique career by turning deep customer understanding into a powerful business driver. With roots in law enforcement and entrepreneurship, he has consistently applied psychological insight and structured thinking to the field of marketing. Today, as an independent consultant, Anvar leads customer development (CustDev) initiatives for businesses across the heating equipment, medical supply, and digital sectors — consistently delivering measurable sales growth and product-market alignment.
His standout contribution lies in a distinctive approach to CustDev, which he has refined into a practical framework that directly influences marketing strategy, sales funnels, and product design. Unlike traditional customer surveys, Anvar’s method uses in-depth psychological probing to uncover not only customer pain points but also subconscious drivers of purchase behavior. He carefully constructs each interview to create trust and provoke genuine insights — often culminating in the customer purchasing the product during the interview itself.

If payment is secured, the same script is reused for others. If not, the questions are refined — creating a continuous feedback loop that evolves in real time based on actual purchasing behavior. The learnings are then transformed into specific marketing triggers, updated sales scripts, blog content, and social media creatives. This system ensures that marketing speaks the language of the customer — literally using their own words, priorities, and emotions.

Thanks to this approach, Anvar has helped clients significantly increase funnel conversion rates and discover unmet customer needs, leading to the launch of new revenue-generating product lines. His strategy doesn’t just improve campaigns — it transforms businesses by putting the customer’s voice at the center of every decision.

This nomination recognizes Anvar Bogdanov’s outstanding work in creating a living, adaptive, and customer-driven marketing system that delivers both commercial success and lasting brand loyalty.

KIOSKO is a standout nominee for Best Social Media Agency, renowned for its strategic creativity, measurable results, and deep expertise in digital storytelling. With over a decade of experience, KIOSKO has managed more than 150 social media accounts and successfully implemented over 70 comprehensive strategies, demonstrating a consistent track record of excellence in social media marketing.

Founded in 2014, KIOSKO specializes in developing and executing multichannel social media marketing (SMM) strategies that deliver rapid and quantifiable outcomes. Their services encompass SMM strategy development, tailored content creation—including text, video, and photography—and thorough consulting and audits to evaluate and enhance brand presence across social platforms. ​

Short Summary Following McDonald’s exit from Kazakhstan in 2023, we faced the urgent challenge of building a new brand that could win consumer trust and compete in a fiercely competitive QSR market. In November 2023, we introduced I’M Restaurants, marking the start of our journey to establish a distinctive identity. I had a unique chance to lead the development and execution of the Qazan Burger campaign during Nauryz (March–April 2024) to accelerate brand recognition and restore sales momentum. This strategic initiative leveraged deep consumer insights, cultural storytelling, and a high-impact multi-channel strategy to position I’M as a locally relevant and emotionally resonant brand. The results exceeded expectations: +17% sales growth, record-breaking product performance, and a surge in brand awareness. By transforming skepticism into loyalty, the campaign proved that a locally inspired brand can not only survive but thrive against global competitors. Brief description of the setting and circumstances: McDonald’s sudden exit from the Kazakhstani market in 2023 presented a significant challenge for the company. We successfully launched the new brand “I’m Restaurants” with a smooth transition and overwhelmingly positive reception, not only in Kazakhstan but also across the CIS region. However, after an initial surge in sales, demand dropped sharply, marking the beginning of our journey to establish a unique brand identity. With intense competition in Kazakhstan’s quick-service restaurants industry, rivals quickly moved to capture the market share left by McDonald’s, using aggressive promotions, new product launches, and increased marketing efforts to challenge our brand. “I’m” found itself in a unique situation that required swift decision-making, a strategic approach, and effective communication to emphasize its local identity while maintaining international standards. This was a critical moment for the business, as we experienced a decline in customer visits and sales. Our main objective was not only to retain our existing customers but to strengthen their loyalty and lay the foundation for the brand’s long-term success. Rebuilding trust and reconnecting with our audience was essential to ensuring a smooth transition. We aimed to show that I’M was more than just a new brand—it was a part of local culture. We decided to launch a campaign during the national holiday of Nauryz, which is traditionally a time of heightened advertising activity, making it essential for us not just to attract attention but to forge a deep emotional connection with our audience. Goals: – Recover sales lost after McDonald’s exit. – Establish “I’m” as a familiar and trusted brand within the local market. Key Strategies: – Launch a Limited-Time Offer (LTO) featuring Qazan Burger and Chicken Qazan, tailored to local taste preferences. – Partner with popular Kazakhstani singer Raim to enhance emotional engagement through celebrity endorsement. Target Audience: Young adults aged 18–35 in cities where I’m Restaurants operate (Almaty, Astana, Karaganda, Kostanay, Aktobe, and Atyrau). This demographic is highly engaged with quick servicve restaurants and enjoys trying new menu items. Market research revealed that local consumers particularly value juiciness and spice in burgers. Using these insights, the Qazan Burger and Chicken Qazan were developed to cater to their preferences.

Kateryna Roh is a digital marketing and e-commerce expert with more than five years of experience in performance marketing. She specializes in managing and scaling advertising campaigns aimed at improving the efficiency of digital channels and achieving measurable business results, including work with Google Ads (Search, Display, Shopping, Video, Performance Max), Meta Facebook & Instagram (Prospecting, Retargeting, Catalog Sales, Shopping), and Programmatic media (Display, CTV, Video, Audio).
Her professional practice is grounded in an analytical and strategic data-driven approach, using modern advertising tools to systematically optimize marketing investments with a focus on KPI achievement and sustainable business profitability. A creative problem-solving mindset and full-funnel conversion support play a key role in her work with clients. Kateryna acts not only as an expert in campaign execution but also as a mentor to business owners in leveraging advertising tools effectively. This working model enables scalable budget growth while improving core performance metrics.
In 2023, Kateryna received the Ukrainian Business Award in the category “Outstanding Expert in Digital Marketing and E-commerce.”

Kateryna Orlova is a UX/UI Designer and Design Systems Lead specializing in SaaS platforms, enterprise product interfaces, and scalable digital ecosystems. She currently works with Yourco in Chicago, where she leads UX strategy, information architecture, and system-based product design across multi-product environments. Her expertise integrates user-centered design with business growth objectives, enabling faster client delivery and clearer enterprise product positioning.

Kateryna is recognized for building structured, token-based design systems that unify visual language, reusable components, and modular layouts into cohesive, scalable frameworks. Her work focuses on reducing design-to-development friction, accelerating go-to-market execution, and transforming complex product ecosystems into intuitive, growth-oriented user experiences. She represents a new generation of design leaders who position UX as a strategic infrastructure for sustainable product growth and long-term business scalability.

Digital Marketing Leader of the Year As the Digital Marketing Manager at Summit Properties USA, I specialize in increasing foot traffic to shopping malls across the United States. This task is particularly challenging due to two significant factors: Not all malls are in ideal condition, requiring creative strategies to enhance their attractiveness. The rise of e-commerce, which has shifted consumer shopping behaviors toward online platforms, reducing physical store visits. To address these challenges, I developed a comprehensive digital marketing strategy tailored to each mall’s unique circumstances. My approach includes: Social Media Management for Malls: I implemented a structured content strategy across Facebook and Instagram to engage local communities, showcase mall offerings, and highlight tenant success stories. By leveraging targeted advertising and organic engagement, I successfully increased reach and interactions with potential visitors. Support for Local Businesses: Recognizing that tenants’ success directly impacts mall traffic, I initiated a support program to amplify their presence on social media. This includes collaborative promotional campaigns, content creation guidance, and featuring tenant businesses in mall-wide marketing efforts. This strategy has strengthened the relationship between malls and their tenants while driving customer engagement. Event-Driven Traffic Growth: I designed and executed an event program to attract additional visitors. These events range from seasonal markets and community gatherings to interactive experiences that encourage repeat visits. To maximize attendance, I implemented targeted event promotions through social media advertising, influencer collaborations, and strategic partnerships with local organizations. Strategic Planning and Performance Tracking: We have developed a structured event and marketing program for 2025, ensuring consistency and strategic growth. Each month, we track results using the Placer AI platform, allowing us to measure the impact of our initiatives and adjust strategies accordingly. The results of my digital marketing initiatives have been significant, with increased social media engagement, higher attendance at mall events, and positive feedback from both tenants and visitors. Notably, in the first two months of 2025, event attendance increased by 27%, post views on social media grew by 67%, and the number of followers on Facebook and Instagram continues to rise each month. Through data-driven decision-making and innovative marketing tactics, I have contributed to revitalizing physical shopping experiences and enhancing community connections within the malls Summit Properties USA manages.

With over 20 years of experience in the IT industry, I’ve come to understand that technologies should provide tangible value by solving real-world problems and bringing happiness to its users. This understanding guides me in creating meaningful solutions across various domains. In this nomination, I present a technological innovation that enables differentiated access management based on the importance of consumers. As a result, it improves the overall quality and stability of IT solutions.

In 2022, I designed and launched a solution at Sberbank (the largest universal bank in Russia and Eastern Europe) that enabled clients to automatically receive tax refunds, reducing the waiting period from four months to just one month. This solution was awarded the Digital Leaders Award 2022 in the category “Solution of the Year” within the investment banking services sector.

In 2023, I designed and introduced new features in Sberbank’s mobile app that allow users to perform financial transactions using voice commands. This innovation won the Investment Leaders Award in the “Online Assistant of the Year” category for informational support in investing, as well as the National Banking Award in the “Investment Product” category.

In 2024, during my personal research, I delved deeper into system design principles. Through this exploration, I identified gaps in existing rate-limiting methodologies. Consequently, I formulated and experimentally validated new methods addressing these deficiencies. Additionally, in 2024, I presented at the prominent Code Fest conference, where I shared my original approaches to improving the analysis and design of information systems.

This comprehensive track record underscores my commitment to driving technological innovation and creating impactful solutions across industries.

At the core of my focus lies the client and their needs. This approach ensures that I avoid creating overly complex yet unnecessary solutions. Additionally, the innovations I develop often reveal untapped potential for further improvements, allowing me to remain optimistic about future possibilities.

Companies today rely heavily on distributed systems and intricate ecosystems composed of numerous interconnected information systems. These systems interact through APIs, delivering vital data and functionalities required for seamless business operations. However, unchecked access to these resources may lead to escalating operational costs, overburdened servers, degraded performance, and even catastrophic system failures. These challenges frequently stem from abuse by specific users or malevolent actions such as DDoS attacks.

In response to these threats, rate-limiting algorithms have been developed. At the same time, existing algorithms do not differentiate between types of users, leading to scenarios where lower-priority users exhaust available quotas, depriving critical users of essential services. For example, free-tier or unregistered users could monopolize all available resources, leaving paying subscribers without access. In e-commerce, this issue manifests as heightened infrastructure costs and potential attrition of premium clients. Similarly, in digital marketing, it generates inaccuracies in analytics due to duplicate requests and disrupted communication between advertisers and platforms.

I devised two novel methods based on the time-tested token-bucket algorithm to address these shortcomings. By implementing a classification framework for API consumers, my methods guarantee equitable allocation of resources among disparate user groups while ensuring consistent access for high-value customers. These methods not only boost system efficiency but also bolster customer satisfaction by curtailing service outages and enhancing overall dependability. Furthermore, they empower businesses to exercise greater control over operational expenditures by mitigating superfluous resource usage.

It’s worth noting that public literature on rate limiting has been sparse until now. My methods were recently published in a scientific journal online, making them accessible to anyone who wishes to adopt and build solutions based on them, thus increasing their operational effectiveness.

Sergei Gasilov is an Enterprise Software Architect at One Inc (U.S.), a leading digital payment platform for the insurance industry. With over 13 years of experience in enterprise software engineering, he defines the company’s architectural vision and leads the design of secure, scalable, and cloud-native payment systems processing billions of dollars annually.

He is the author of several key innovations at One Inc, including the Payment Data Migrator, Payment Platform API, Batch Processing System modernization, and Webhook Platform scaling, each contributing to the company’s technological leadership and PCI DSS compliance. Recognized for his deep technical expertise and strategic insight, Sergei has received multiple internal awards, including Employee of the Year and Tech Driver, and continues to shape the evolution of enterprise architecture and digital payments across the U.S. market.

The nomination arises from a critical need in today’s increasingly virtual workplace: remote workers, particularly those with ADHD, face unique challenges in maintaining focus and engagement. Empy.ai, led by the nominee, addresses this gap by offering an AI-driven platform that structures meetings, provides real-time focus cues, and tracks engagement for individuals who struggle to stay present in digital environments. This innovation emerged during a pivotal period when remote collaboration became the norm, spotlighting a growing demand for tools that promote inclusivity and productivity. By combining advanced AI with a deep understanding of neurodiversity, the nominee successfully transformed a recognized problem—underrepresented support for ADHD professionals—into a high-impact solution that redefines how remote teams function.