Elevate Your Brand. Showcase Your Innovation

Denis Nikolaev is a lead project manager at Headhunter Co. Ltd. (hh.ru), the largest recruitment platform in Eastern Europe. With over 8 years of experience in digital communications and HR technology, he specializes in building scalable solutions across high-impact product environments. In 2024, Denis led the launch of browser-based voice calls on hh.ru — a first in the regional market — enabling real-time employer-candidate communication with integrated analytics. His work has set new industry standards and is now being adapted for platforms across Central Asia. Denis is also a certified Agile trainer, mentor, and speaker in the PM community.

Development of fast growing travel tech mobile application with multimillion audience, which has several dynamic content systems for user inspiration and support with journey planning. Within the past 2.5 years: – Developed a solution for integration of external modules with backend-driven UI, allowing for effective scaling of mobile applications. – Developed instagram like stories module with dynamic content system, which greatly increases users retention and engagement. – Designed a new extensible system and reorganised the existing deeplink system, simplifying the integration of various application modules. – Developed and implemented code review standards, introduced innovative practices for code quality assessment, adopted by other teams.
The Tutu.ru app underwent significant redesigns to improve usability. The development team focused on creating a flexible architecture that supports easy updates and maintenance. The app’s design includes 120 screens and 80 user scenarios, ensuring comprehensive coverage of the booking process while minimizing complexity. Users can compare and purchase tickets from various transportation modes, including airlines (e.g., Aeroflot, UTair), trains (e.g., Sapsan), and buses across Russia and Europe. The app provides real-time schedules and allows users to book tickets without long queues. The app boasts a streamlined interface with intuitive navigation, allowing users to complete their bookings in under four minutes. It incorporates user feedback to continuously enhance the experience. In-app customer support is available 24/7, ensuring travelers receive assistance whenever needed.

Denis Zabolotnyi is the founder of GetLens, an online store for professional photography equipment and a thriving community of over 100,000 enthusiasts. With a background in digital marketing and a deep understanding of consumer behavior, Denis has positioned GetLens not just as a marketplace, but as a hub for education, exchange, and engagement among visual creatives.

He is best known for creating Russia’s first “Trade-Out Funnel,” a groundbreaking marketing system that transforms product exits—returns, exchanges, and disposals—into strategic entry points for repeat sales and customer loyalty. This approach introduced a new marketing layer known as “exit-based marketing,” reshaping how businesses engage with customers at the end of the ownership cycle.

Recognized as an innovation by both industry leaders and academia, the Trade-Out Funnel integrates digital user activation tools, CRM systems, gamified auctions, and embedded API solutions for brands. It has been successfully implemented by major retailers and B2B partners across the CIS region, turning secondary product circulation into a driver of growth.

Denis’s work represents a new frontier in marketing—one where post-ownership behavior is no longer overlooked but becomes central to business strategy. His model continues to influence e-commerce development, making him a key voice in the evolution of digital customer experience.

ThinkAd was created by Dmytro Balan to address a critical challenge faced by small businesses selling on Amazon: the complexity and inefficiency of managing advertising campaigns. Many small business owners lack the expertise, time, and resources to effectively optimize their Amazon PPC campaigns, leading to wasted ad spend and unprofitable sales. Recognizing this gap, ThinkAd developed an AI-powered advertising automation platform designed specifically for small and medium-sized businesses. The platform automates keyword bidding, budget allocation, and campaign optimization, enabling sellers to reduce wasted ad spend, improve profitability, and scale their businesses efficiently. Since its launch, ThinkAd has been tested by over 100 small business owners and has demonstrated measurable improvements in Advertising Cost of Sales (ACoS), Return on Ad Spend (ROAS), and overall ad performance. The platform has already contributed to the success of well-known U.S.-based brands such as Handcraft Blends, Brooklyn Botany, and New York Biology, helping them scale their operations and increase sales. With a commitment to supporting entrepreneurship and economic growth, ThinkAd is not just a software tool—it is a business enabler that empowers small businesses to compete effectively in the Amazon marketplace.

Vladimir Kochnev’s nomination for E-Commerce Leader of the Year at the ECDMA Global Awards is a recognition of his exceptional achievements in e-commerce brand development, Amazon marketplace strategy, and digital business scaling. As the CEO of Purus Manufacturing, he has built a thriving herbal supplement empire, transforming an initial investment into a multi-million-dollar business while pioneering new approaches to product development, operational efficiency, and customer engagement. In just four years, Vladimir has launched and scaled multiple high-performing e-commerce brands, including Herbamama and Forever Puppy, generating over $53.2 million in revenue and amassing 102,000+ Amazon reviews—a testament to customer trust and brand loyalty. His ability to identify untapped market segments, leverage data-driven marketing strategies, and implement cutting-edge operational processes has established him as a leader in the competitive digital commerce space. Beyond financial success, Vladimir has revolutionized e-commerce product development, introducing 819+ unique herbal supplements tailored to evolving consumer health needs. His strategic expansion of manufacturing facilities from a single 2,500 sq. ft. warehouse to six totaling 15,000 sq. ft. showcases his visionary approach to scaling operations, ensuring sustainable growth and supply chain optimization. Vladimir’s leadership extends beyond his own brands—he is a recognized thought leader in the e-commerce industry, regularly sharing insights through workshops, educational content, and media contributions in Forbes, The Wall Street Journal, USA Today, and the Los Angeles Times. His commitment to mentorship and knowledge-sharing has empowered countless entrepreneurs and e-commerce professionals to succeed in the digital marketplace.

Yang Liu’s nomination arises from her transformative leadership in China’s rapidly evolving children’s physical education sector. She joined iKidFit in 2015 as a founding team member when the company was a single-classroom startup with limited market visibility. Over the next eight years, she played a pivotal role in turning it into China’s leading children’s fitness education brand, growing it to over 400 chain stores nationwide and helping the company achieve listing on the New Third Board.
Her achievements occurred during a period of dramatic shifts in both consumer behavior and digital marketing. The younger generation of parents demanded more personalized, high-quality services, while traditional education marketing methods were being disrupted by platforms like Douyin (TikTok China). Within this context, Yang Liu not only scaled operations and standardized franchise systems across the country but also successfully led a digital transformation that positioned iKidFit as a benchmark case for livestream e-commerce in the education sector.
Her ability to integrate user insights, brand storytelling, and tech-enabled marketing solutions allowed iKidFit to thrive in a highly competitive and regulated industry — even during challenges like the COVID-19 pandemic. Her efforts directly impacted both B2C growth and B2B training systems, making her a standout leader worthy of global recognition.

In the rapidly evolving digital market, our company recognized the need to rethink traditional customer acquisition and communication channels. Facing increasing competition and ever-changing client expectations, Sergey Sukhov, AdQuantum’s CBDO and the nominee for Digital Marketing Leader of the Year spearheaded a strategic transformation. He was the driving force in implementing cross-functional solutions across departments and enhancing the company’s visibility and transparency with clients. This not only strengthened our brand presence both online and offline but also fostered a new data-driven decision-making culture within the team, improving our approach to both new and existing partnerships.

Key Highlights:

• Established partnerships with Meta, Google, Moloco, RevenueCat, Adapty, FunnelFox, Snapchat, and TikTok as a Creative Exchange Partner
• Earned certifications from Google, Meta, Moloco, Adjust, and AppsFlyer
• The Business Development team attended 20 conferences across North America and Europe in 2024 to build partnerships and increase brand awareness. Our conference presence is now expanding to South America
• Acquired 108 new clients in 2024
• Company headcount grew by 20% over the past year which partially was the result of increased brand awareness
• Has successfully launched a series of events organized by AdQuantum across Europe, either independently or in collaboration with partners. So far, we have hosted seven major events—three in Limassol, two in Vilnius, one in Warsaw, and one in London.

Palina Litvinkovich stands as a model of modern leadership in strategic growth and client delivery across the global digital and IT services landscape. Throughout her career, she has exemplified not only operational excellence but also the ability to build and scale teams, processes, and client relationships that deliver sustainable results for both agencies and clients across the U.S., EU, and CIS regions.
At Yellow LLC, where Palina served as Unit Head and Project & Delivery Manager until the end of 2023, her leadership drove the delivery of over 20 international projects in highly competitive markets. She unified and mentored a diverse team of 30+ professionals, introducing standardized delivery, BA, and communication frameworks that quickly became benchmarks for the company’s operations. Through her initiatives, project delivery times dropped by 35%, project profitability rose to 45%, and client satisfaction climbed by 20%. Her commitment to quality and transparency resulted in a remarkable 90% client retention rate—a direct testament to her ability to blend operational rigor with customer-centric thinking. Palina further institutionalized her impact by launching scalable onboarding, collaboration, and project health monitoring systems, ensuring knowledge continuity and rapid integration for new managers.
Her earlier work at Innowise Group revealed Palina’s talent for bridging business development with delivery execution. She pioneered presale processes and modular RFP templates that accelerated team responses by 50%, while her approach to cross-team alignment led to a 30% increase in new client acquisitions within a single year. These accomplishments highlight her foresight in connecting operational and commercial strategies—a rare skill set that has benefitted every organization she’s led.
Since late 2024, Palina has continued to advance the discipline of client delivery at Comrade Digital Marketing Agency and as Co-Founder & CEO of Okeen. At Comrade, she manages complex U.S.-based client accounts, upholding high retention rates and orchestrating seamless coordination between sales, delivery, and creative teams. At Okeen, she architected the entire delivery model from the ground up: from designing agile project workflows to implementing onboarding frameworks. Her continuous improvement culture—driven by retrospectives, feedback loops, and knowledge sharing—has directly elevated both team productivity and client outcomes.
Beyond operational achievements, Palina is known for her commitment to mentorship, resilience in crisis management, and ability to turn feedback into lasting organizational improvements. She is recognized as a Senior Member of the E-Commerce & Digital Marketing Association (ECDMA) for her leadership in process design and cross-border team management.

Before this project, VTB clients could only check and update their personal data in person at a bank branch. Remote modifications were impossible due to high fraud risks, internal security concerns, and the lack of secure digital interfaces for customer interactions. However, the growth of digital services and the rise of fraud schemes involving identity theft required a secure and reliable solution for remote data management. The primary goal of the project was to create a system that would allow clients to verify and update their personal data remotely while minimizing the risk of unauthorized access and manipulation by fraudsters. To achieve this, the bank integrated its systems with the national digital profile via state services such as ESIA and SMEV. The use of National ID ensures secure identity verification through official government sources, preventing fraudsters from making unauthorized changes. Now, any update to personal data requires additional authentication through state services, significantly enhancing security. The project not only improved client access to their personal data but also significantly reduced fraud risks. When applying for a loan, mortgage, account, or bank card, the system automatically verifies client data against government records. Additionally, built-in regulatory compliance checks and interdepartmental data exchange detect suspicious activity and prevent fraudulent data modifications. The key innovation of this project is the ability to securely update personal data remotely without compromising security. By leveraging National ID, the bank ensures that it always works with accurate and verified client information, protecting customers from fraud and financial crimes. This initiative has strengthened cybersecurity and set a new standard for secure digital identity management in banking.

Semen Semochkin is a seasoned content marketing leader with a strong editorial background shaped at top-tier digital agencies. He honed his craft at the prestigious Bureau Gorbunov, a renowned digital design and editorial studio, where he led innovative publishing projects and upheld high standards of content excellence. Building on this foundation, he transitioned to the marketing technology sector, taking on the role of Editor-in-Chief at Mindbox in 2019. In this capacity, Semochkin transformed a modest corporate blog into a powerhouse content platform that became integral to Mindbox’s business strategy. This context of blending editorial rigor with marketing objectives set the stage for his achievements: by the end of his Mindbox tenure in 2023, the company’s online journal was not just a communications channel, but a key revenue driver and community hub. Now, as a content leader at Maestra (a marketing platform for e-commerce), he continues to apply his content marketing expertise to drive engagement and showcase the value of technology through storytelling. This nomination recognizes the unique circumstances of his career trajectory – from editorial innovation to content marketing excellence – and the way Semochkin has leveraged content to achieve outstanding business outcomes in recent years.

I’m a 6 x Certified Salesforce developer with a PHP development background and 13+ years of experience as a Programmer / Team Lead / partly Architect. Almost all my projects were related to e-commerce, business process optimizations, internet marketplaces, etc. My greatest achievement related to the E-commerce award was an excellent optimization of E-commerce processes to ABInbev (the largest beer producer in the world). Regarding my work, that company saves $22.5 million per year on their E-commerce system, which is demonstrated in the recommendation letters. Also, when I was a PHP developer and worked in Gameloft (one of the largest mobile game producers in the world) in the E-commerce department, I made many websites in the EMEA region for selling their games and increased sales in the EMEA region.

Alena Lipina has emerged as a transformative figure in the field of Human Resources, particularly in digital and e-commerce sectors, through her innovative application of artificial intelligence in personnel management. As companies navigate the evolving demands of talent acquisition and retention, Alena’s work stands out as a beacon of modern HR transformation. From pioneering ethical AI practices to ensuring employee well-being while enhancing efficiency, her contributions have resonated within the HR community, marking her as a forward-thinking leader in the digital age. Her active membership in global HR associations such as the American Economic Association and various regional HR networks has positioned her as an influential voice in the discourse on AI integration in human resources. Alena’s leadership in these environments, coupled with her innovative approach to AI application, has contributed to a positive shift in the adoption of advanced HR solutions in the e-commerce landscape.

Nataliia Cherep is an international digital marketing strategist specializing in integrated digital marketing strategy, investor communications, and cross-industry digital transformation. Her professional experience spans luxury retail, alternative energy, agribusiness investment projects, insurance, and international humanitarian organizations. Natalia is known for building trust-based digital ecosystems that unite brand strategy, multi-channel communications, CRM-driven automation, and stakeholder psychology to support growth, investment readiness, and long-term credibility. Her work combines strategic rigor with narrative precision, making her a valued expert in evaluating complex, integrated digital marketing initiatives across global markets.

The collaboration between GoMining and AdQuantum has played a crucial role in the app’s growth and market expansion. The primary goal was to grow the active paying user base within the app and run campaigns worldwide to reach a global audience. AdQuantum assisted GoMining by optimizing top traffic sources, generating high-quality traffic, and achieving significant results.

During the five months of collaboration, AdQuantum generated over 350,000 registrations for GoMining, leveraging various traffic sources such as Unity Ads, Moloco, Google UAC, Meta, and ironSource. The partnership delivered impressive results, including a ROAS of 646.04% during the initial campaign period.

By integrating advanced advertising techniques, AdQuantum has transformed GoMining into one of the leading platforms for Bitcoin mining. AdQuantum’s remarkable success in promoting GoMining makes it a strong contender for the ECDMA Global Awards.

Short Summary Following McDonald’s exit from Kazakhstan in 2023, we faced the urgent challenge of building a new brand that could win consumer trust and compete in a fiercely competitive QSR market. In November 2023, we introduced I’M Restaurants, marking the start of our journey to establish a distinctive identity. I had a unique chance to lead the development and execution of the Qazan Burger campaign during Nauryz (March–April 2024) to accelerate brand recognition and restore sales momentum. This strategic initiative leveraged deep consumer insights, cultural storytelling, and a high-impact multi-channel strategy to position I’M as a locally relevant and emotionally resonant brand. The results exceeded expectations: +17% sales growth, record-breaking product performance, and a surge in brand awareness. By transforming skepticism into loyalty, the campaign proved that a locally inspired brand can not only survive but thrive against global competitors. Brief description of the setting and circumstances: McDonald’s sudden exit from the Kazakhstani market in 2023 presented a significant challenge for the company. We successfully launched the new brand “I’m Restaurants” with a smooth transition and overwhelmingly positive reception, not only in Kazakhstan but also across the CIS region. However, after an initial surge in sales, demand dropped sharply, marking the beginning of our journey to establish a unique brand identity. With intense competition in Kazakhstan’s quick-service restaurants industry, rivals quickly moved to capture the market share left by McDonald’s, using aggressive promotions, new product launches, and increased marketing efforts to challenge our brand. “I’m” found itself in a unique situation that required swift decision-making, a strategic approach, and effective communication to emphasize its local identity while maintaining international standards. This was a critical moment for the business, as we experienced a decline in customer visits and sales. Our main objective was not only to retain our existing customers but to strengthen their loyalty and lay the foundation for the brand’s long-term success. Rebuilding trust and reconnecting with our audience was essential to ensuring a smooth transition. We aimed to show that I’M was more than just a new brand—it was a part of local culture. We decided to launch a campaign during the national holiday of Nauryz, which is traditionally a time of heightened advertising activity, making it essential for us not just to attract attention but to forge a deep emotional connection with our audience. Goals: – Recover sales lost after McDonald’s exit. – Establish “I’m” as a familiar and trusted brand within the local market. Key Strategies: – Launch a Limited-Time Offer (LTO) featuring Qazan Burger and Chicken Qazan, tailored to local taste preferences. – Partner with popular Kazakhstani singer Raim to enhance emotional engagement through celebrity endorsement. Target Audience: Young adults aged 18–35 in cities where I’m Restaurants operate (Almaty, Astana, Karaganda, Kostanay, Aktobe, and Atyrau). This demographic is highly engaged with quick servicve restaurants and enjoys trying new menu items. Market research revealed that local consumers particularly value juiciness and spice in burgers. Using these insights, the Qazan Burger and Chicken Qazan were developed to cater to their preferences.

Kirill Timofeev is an internationally recognized email marketing strategist, founder of Mad Lead Printer, and Fractional CMO/CPO at the U.S.-based fintech platform GFS Group. He has driven GFS’s growth from early-stage revenues to eight-figure annual turnover, achieving a 1130% increase over six years and making email a core driver of over 20% of total revenue.

Known for combining technical precision with strategic vision, Kirill consistently delivers industry-leading results, including 45% B2B open rates, ten full-scale deliverability restorations, and cutting customer acquisition costs by half through data-driven outreach systems.

Diana Akchurina is being nominated in recognition of her outstanding achievements in elevating the global visibility of her communications agency, Easy Communications, despite operating with limited resources. In 2023, Diana began transitioning the agency’s focus from the Russian market to the international stage. This shift required building global trust and brand recognition without the support of large advertising budgets. Traditionally relying on word-of-mouth and personal referrals, Diana understood the need for a structured and strategic PR approach. Over the past two years, she has successfully positioned herself as a respected expert in tech communications through LinkedIn visibility, international media contributions, professional speaking engagements, and industry jury roles. Her efforts have led to partnerships with global clients, increased media mentions across more than five countries, and recognition of her as a thought leader in cross-border communication strategy.

Maestra.io is nominated as Best Marketing Automation Platform for revolutionizing how e-commerce brands automate and scale their customer communications. The context for this nomination is the increasing demand for omnichannel marketing efficiency. Modern marketers juggle email campaigns, SMS alerts, push notifications, pop-ups, and more – often across disjointed tools​. This fragmentation makes it hard to deliver a cohesive message or measure impact. Maestra was built to tackle this challenge head-on by providing a cloud-based marketing automation platform that unites a CDP, loyalty program, site personalization, omnichannel communications, and more into one interface​. Over the past few years, many mid-market e-commerce brands outgrew basic email tools (like Klaviyo) but lacked the tech resources for enterprise systems; Maestra stepped in as the ideal solution, offering drag-and-drop flow building and multi-channel campaign orchestration without coding​. The platform’s ease of use (each client gets a dedicated success manager for implementation) and breadth of capability allow lean marketing teams to launch complex automated journeys that previously required entire departments. In short, Maestra provides the context of a unified, scalable marketing automation hub where all customer touchpoints can be managed intelligently. This nomination recognizes Maestra’s role in enabling brands to do more with less – executing timely, relevant marketing actions at scale, which is the essence of marketing automation. Maestra Platform Customer Testimonials: George Granoff, CEO at REKS “They are designing, delivering, and managing our customer engagement which is resulting in producing 17% of our monthly sales.” Stephanie Bregman, Vice President Marketing at 4ocean “Maestra has become an essential part of our workflow. Its ease of use, reliable performance, and excellent support have exceeded our expectations.” Will Palumbo, Director of Marketing at Enlightened Equipment “I’m very happy with the product overall, and we’re even considering applying Maestra to our second brand as a 2025 project.” Etan Efrati, E-Commerce Manager at Magnum Bikes “We’ve not only significantly boosted our marketing efficiency but also created a cohesive omnichannel experience for our customers.” Kyle Cannon, Marketing Manager at Furniture Fair “Working with Maestra’s CSMs has set a new standard for what I expect from customer success. Instead of the usual monthly check-in and upsell, the collaboration is constant, communication is immediate, and the team is truly invested in our success.” Ceata E. Lash, CEO at PuffCuff “I’m super pleased with what we’ve achieved together and can’t recommend them enough.” Lana, Marketing Manager at Unidragon “Awesome! Effective client engagement, adaptable implementation, and rapid integration.” Jennifer Fenton, Sr Director of Marketing at Jolyn “I switched from Klaviyo and couldn’t be happier. The fee structure is straightforward and the features are already great but they keep adding new ones based on feedback.”

Kirill Baryshkov is a global digital marketing leader at L’Oréal, based in Paris. Since 2016, he has driven large-scale transformation across key markets, building in-house media teams, replacing agency models, and introducing a performance system requiring every ad dollar to deliver at least 2× ROI.

He led the creation of real-time analytics and forecasting systems adopted globally, enabling agile, data-driven decisions during periods of rapid market change, including the COVID-19 crisis. His work in automation, AI-driven personalization, and scalable data architecture continues to shape how L’Oréal and the wider industry approach digital strategy, investment, and growth.

Social Media Marketing Campaign: launching a new strategy for the company’s new account Digital platform of the Campaign: Instagram About the agency: KIOSKO is a global digital agency that excels in social media marketing for exceptional businesses throughout Russia, the CIS, and now the United States. The agency boasts a diverse portfolio of clients, including Michelin-starred chefs, major international restaurant groups, television networks, top-tier recruitment agencies, and influential bloggers with vast audiences. With over ten years in the industry, KIOSKO has established a reputation for delivering customized strategies tailored to the unique needs of each client, guiding them through all phases of execution. This expertise has led numerous prestigious brands to choose KIOSKO over larger, more recognizable firms. Specializing in the creation and implementation of highly effective social media marketing strategies, KIOSKO consistently achieves fast results within tight deadlines, further solidifying its standing as an industry leader. Client: ManpowerGroup (Russia) About the client: ManpowerGroup stands as a global leader in workforce solutions, dedicated to helping organizations navigate the rapidly evolving world of work. By offering expert services in talent sourcing, assessment, development, and management, ManpowerGroup enables companies to transform and achieve lasting success. At the same time, the company connects millions of individuals to meaningful and sustainable employment opportunities, empowering them to thrive in their careers and personal lives. Through its innovative approach, ManpowerGroup shapes the future of work, creating positive outcomes for both businesses and people across the globe. Key Campaign Challenges: The task involved designing and executing a comprehensive SMM growth strategy for a newly launched company’s account in Instagram (with fewer than 100 followers) exhibiting critically low engagement levels. The strategy needed to address the client’s primary objectives, which included:

• Achieving significant audience reach
• No budget for paid promotion, focusing solely on content marketing
• Creating a distinct and visually cohesive brand identity across the account

The Eurasian Beauty Guild (EBG) demonstrated that an email campaign doesn’t need a massive list to make a powerful impact. Targeting a niche but highly engaged audience of beauty professionals, EBG launched a personalized member email series designed to drive participation, renewals, and professional involvement — achieving exceptional engagement rates and real-world results.

Rather than relying on generic newsletters, EBG’s campaign focused on creating a sense of personal relevance and professional belonging. The emails were segmented by member status and involvement history (e.g., new member, inactive, or previously nominated), and crafted with a direct, friendly tone that reflected the Guild’s supportive values. Each message included tailored content such as member spotlights, upcoming awards deadlines, invitations to join the jury panel, and curated opportunities for public recognition.

What made the campaign stand out was its format: concise, visually clean, and action-driven, each email featured one clear call to action — whether to submit a nomination, update a profile, or book a member consultation. Personal touches, like addressing members by name and referencing past interactions, helped boost open and click-through rates well above industry averages.

Despite the relatively small database, the campaign achieved:

• Over 75% average open rate
• 40% response or click-through rate on key calls to action

The EBG’s success proves that highly focused, emotionally intelligent email marketing — even to a select group — can outperform mass campaigns when it speaks to the right people in the right way. This nomination celebrates an elegant, effective approach to community engagement through smart, human-centric email communication.

Oleg Mikhelson is a distinguished software engineer specializing in backend systems and automation. He is the sole author of PostgreCare, a lightweight, high-performance PostgreSQL automation toolkit designed to bridge the gap between inadequate scripts and over-engineered enterprise solutions. The success of PostgreCare is rooted entirely in Oleg’s engineering insight, personal initiative, and technical mastery — making him a standout innovator in infrastructure reliability for e-commerce.

Metro 2.0 is a strategic initiative by METRO to transform its offline retail strengths—such as personalized recommendations, volume-based discounts (BMPL), and social proof—into a successful online business model. This digital transformation enhances the data-driven approach with AL/ML learning & AB testing improves customer experience, increases sales, and strengthens brand loyalty.

Results:
-A 4.17% increase in purchases and 3.02% higher revenue among new users exposed to private label brands recommendations.

BMPL Impact:
-1.65% increase in average order size;
-3.81% growth in purchase volume.

2.5% more purchases and 3.58% higher ARPU (average revenue per user) with social proof tactics.
10% less churn.

First-Impression Advantage: New users unfamiliar with METRO’s assortment discovered own brands organically, reducing reliance on external marketing.
Higher Margins: Private label & BMPL products typically yield better profitability than third-party brands.
Trust Over Information: Prioritized peer validation (reviews) over technical details, aligning with how users make decision.

Metro 2.0 is a digital transformation initiative that bridges METRO’s offline strengths—private label appeal, bulk discounts (BMPL), and trust-building—into online retail:
+4.17% Metro brand sales lift among new users
+1.65% larger baskets via BMPL
+3.58% ARPU growth
Key innovations include cross-category discovery, volume-based discounts, and social proofs. The results highlight METRO’s ability to digitize wholesale advantages while enhancing margins and loyalty.

Alexey Artemov is a Data & AI Solutions Architect specializing in designing and implementing scalable data processing platforms with AI integration for retail enterprises and industries with stringent security and regulatory compliance requirements.

Oleksandr Pliekhov is an award-winning Senior Android Engineer and recognized authority in mobile and IoT systems engineering, with over 11 years of experience in native mobile development. A Senior Member of the IEEE—a distinction reserved for individuals who have demonstrated exceptional technical achievement—he is acknowledged by the Ukrainian IT community DOU.UA as a top-tier technical expert. Oleksandr has gained sustained national recognition for his pioneering work in Bluetooth communication, mesh networking, and performance optimization in mobile systems.

He has played a critical role in the success of several award-winning and high-impact technology projects. At Ezlo Innovation, Oleksandr was the lead Android architect behind the Atom Smart Hub, a smart home device that won the 2020 IoT Breakthrough Award. He engineered the hub’s Android system, enabling robust communication over Bluetooth and Wi-Fi, and developed multiple MVPs using BLE and mesh networking. His innovations in this area have had a lasting impact on the development of low-power, high-reliability mesh communication protocols in consumer IoT products.

Oleksandr’s work has been consistently recognized for its technical originality and practical application. His thought leadership includes multiple published articles on Android-based mesh networking and mobile power/resource optimization, including: “Strategies for Minimizing Power Consumption and Optimizing Resources for Android-Based Mesh Networks,” “Optimizing Android Mesh Networks for Mobility,” and “Disaster-Proof Mobile Networks.” These publications have informed the creation of FindMe.AI, his most recent invention—an indoor navigation system using voice, AI, and hybrid BLE/Wi-Fi localization for real-time guidance in airports, campuses, and shopping centers.

In addition to his technical achievements, Oleksandr has served in a leading capacity at distinguished companies such as Welltech and Intellias, where he directed codebase modernization, implemented CI/CD pipelines, and mentored engineering teams. At Welltech, his optimization initiatives helped raise app stability to 99.8% and increased the Play Store rating from 4.4 to 4.9. He also created and published the productivity app “Clients & Visits,” which has surpassed 5,000 downloads. Oleksandr’s consistent record of innovation, influence, and leadership positions him as a candidate of extraordinary ability within the field of mobile and IoT engineering.