E-Commerce Business Awards recognize companies and brands delivering excellence in digital commerce — from overall performance and customer experience to international expansion and industry vertical leadership.
What We Reward
We recognize e-commerce companies that demonstrate outstanding business results, exceptional customer experiences, innovative use of technology, operational excellence, and meaningful market impact. Winning entries show measurable growth, clear competitive differentiation, and sustainable business practices. Awards span general excellence across business models (B2B, B2C, D2C, marketplace) and industry verticals (fashion, electronics, beauty, grocery, and more). We look for companies that set benchmarks for the industry and deliver genuine value to customers.
Categories
General Excellence
Overall company performance and achievement.
- E-Commerce Company
- E-Commerce Startup
- International Expansion
- Omnichannel Commerce
By Business Model
Excellence in specific business models.
- B2B Commerce
- B2C Commerce
- D2C Brand
- Marketplace / Platform
- Subscription Commerce
By Channel
Channel-specific excellence.
- Mobile Commerce
- Social Commerce
Customer Experience
Customer-focused programs and experiences.
- E-Commerce Customer Experience
- CRO Programme
- Personalization & Customer Journey
Industry Verticals
Leadership in specific industry sectors.
- Fashion & Apparel
- Electronics & Tech
- Health & Beauty
- Food & Grocery
- Home & Living
- Sports & Outdoors
- Automotive
- Luxury
- Travel, Tickets & Experiences
- Digital Goods / SaaS & Subscriptions
Eligibility
Who Can Enter
- Self-nominations and third-party nominations are both accepted
- Individuals, companies, teams, agencies, or organizations may submit nominations
- Previous winners may enter again with new work that meets the recency requirement
Recency Period
The achievement, project, campaign, or results being nominated must have been primarily realized between 12 January 2023 and 12 April 2026 (the three-year recency period for the 2026 cycle).
- Work that began earlier but delivered substantial results within this period is eligible
- Ongoing programs are eligible if specific achievements can be demonstrated within the period
- Work older than the recency period is not eligible unless the category explicitly states otherwise
Entry Requirements
- Nominations must be submitted via the official awards platform before the deadline
- All supporting materials (links, documents, evidence) must be accessible to judges
- Multiple category submissions are allowed with separate entries and fees
- Entrants must have legal authority to submit on behalf of all parties named
Evaluation Criteria
All E-Commerce Business categories are evaluated against the following criteria:
| Criterion | Weight |
|---|---|
| Business Results & Growth | 30% |
| Customer Experience Excellence | 25% |
| Innovation & Technology | 20% |
| Operational Excellence | 15% |
| Market Impact | 10% |
Winner determination: Each category produces one winner or no winner. Winners must achieve a Final Score of at least 80.0/100 and meet the Primary Criterion threshold (8.0/10). See Terms & Conditions for full details.