
Olga Olshanetskaya
Digital Marketing Leader of the Year As the Digital Marketing Manager at Summit Properties USA, I specialize in increasing foot traffic to shopping malls across the United States. This task is particularly challenging due to two significant factors: Not all malls are in ideal condition, requiring creative strategies to enhance their attractiveness. The rise of e-commerce, which has shifted consumer shopping behaviors toward online platforms, reducing physical store visits. To address these challenges, I developed a comprehensive digital marketing strategy tailored to each mall’s unique circumstances. My approach includes: Social Media Management for Malls: I implemented a structured content strategy across Facebook and Instagram to engage local communities, showcase mall offerings, and highlight tenant success stories. By leveraging targeted advertising and organic engagement, I successfully increased reach and interactions with potential visitors. Support for Local Businesses: Recognizing that tenants’ success directly impacts mall traffic, I initiated a support program to amplify their presence on social media. This includes collaborative promotional campaigns, content creation guidance, and featuring tenant businesses in mall-wide marketing efforts. This strategy has strengthened the relationship between malls and their tenants while driving customer engagement. Event-Driven Traffic Growth: I designed and executed an event program to attract additional visitors. These events range from seasonal markets and community gatherings to interactive experiences that encourage repeat visits. To maximize attendance, I implemented targeted event promotions through social media advertising, influencer collaborations, and strategic partnerships with local organizations. Strategic Planning and Performance Tracking: We have developed a structured event and marketing program for 2025, ensuring consistency and strategic growth. Each month, we track results using the Placer AI platform, allowing us to measure the impact of our initiatives and adjust strategies accordingly. The results of my digital marketing initiatives have been significant, with increased social media engagement, higher attendance at mall events, and positive feedback from both tenants and visitors. Notably, in the first two months of 2025, event attendance increased by 27%, post views on social media grew by 67%, and the number of followers on Facebook and Instagram continues to rise each month. Through data-driven decision-making and innovative marketing tactics, I have contributed to revitalizing physical shopping experiences and enhancing community connections within the malls Summit Properties USA manages.