Zholeuov Damir

As Director of Marketing at Halyk Insurance, Damir Zholeuov led a bold digital transformation that redefined how insurance products are marketed and delivered in Kazakhstan. His standout initiative—Halyk KASKO—was not only a product launch, but a strategic overhaul of the entire customer journey. Under his leadership, KASKO evolved into a fully digital experience: from vehicle inspection via video to online policy issuance and AI-powered damage assessment. These innovations turned a once lengthy, offline process into a seamless online service completed in minutes.

Backed by deep market research, a new positioning strategy, and a streamlined product offering, Damir’s work resulted in a 20x increase in KASKO sales—growing from 4.5 million to 175 million KZT in just one year. He doubled digital sales share, tripled conversion through direct channels, and implemented a loyalty program that raised retention from 65% to 80%. Campaigns featuring influencers and automotive bloggers helped raise national awareness of voluntary auto insurance, a product historically unfamiliar to many.

Damir’s contributions extend beyond insurance: he previously managed large-scale digital growth at Halyk Bank, launched lifestyle platforms like Halyk Market and Halyk Travel, and oversaw campaigns reaching over 5,500 schools. His results-driven, human-focused approach marks him as a true digital marketing leader for the region.